Shipping policy
At Ayleen & Co, we're committed to delivering your premium kitchen tools with care and efficiency.
Processing Time
Orders are processed within 1-2 business days (Monday-Saturday, excluding public holidays). You will receive a confirmation email with tracking information once your order ships.
Delivery Timeline
Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad)
- Standard Delivery: 3-5 business days
Other Cities
- Standard Delivery: 4-8 business days
Please note: Delivery times may vary during peak seasons or public holidays.
Shipping Charges
- Orders above PKR 4,000: FREE SHIPPING
- Orders below PKR 4,000: PKR 200 shipping fee
- Remote areas may incur additional charges (communicated before dispatch)
Shipping Partners
We work with trusted courier services including TCS, Leopards, and Pakistan Post to ensure safe delivery.
Tracking Your Order
Once shipped, you'll receive:
- Tracking number via email
- WhatsApp updates (if number provided)
- Ability to track on our website
Delivery Issues
If you experience any delivery delays or issues:
- Email: info@ayleenco.com
- WhatsApp: +92 336 1999430
- We respond within 24 hours
International Shipping
Currently, we only ship within Pakistan. International shipping coming soon.
Cash on Delivery (COD)
Available for all orders. Pay when you receive your products.